Nurses, health care aides, and household helpers perform services at clients’ or patients’ homes, sometimes using the organization’s vehicles. Organization and delivery of services constitute a major cost center: payroll, fuel, maintenance costs, vehicles, travel costs, administration… How can you best plan home visits, and the routes taken by personnel to optimize trips according to availability and urgency? How can you monitor services and overtime, and get absolute proof of on-site visits?
How can you ensure quick, accurate billing for services? How can you maximally automate administrative tasks: wage and overtime calculation, allowances, national health insurance reimbursements? When on-site services are not optimally managed, cost-effectiveness becomes a problem.